Elite Rackz manufacturing and pallet rack repair support
FBS Group customer support

FBS Group Is Now Elite Rackz

Former FBS Group customers can contact Elite Rackz for pallet rack repair support, engineered repair kits, inspections, guarding, emergency repair, and documentation.

Continuity
FBS Support
Emergency
48-Hour Path
Manufacturing
Made in USA
Documentation
Stamped Calcs
Home / FBS Group Support
FBS Group is now Elite Rackz

Service continuity for former FBS Group pallet rack repair customers.

FBS Group was acquired by Elite Rackz in June 2025. This page is here to help former FBS Group customers quickly find the right contact, understand what Elite Rackz can support, and move forward with rack repair, inspection, documentation, or guarding needs.

If you previously worked with FBS Group, searched for FBS Group pallet rack repair, or need help identifying a repair path from past rack damage, contact Elite Rackz and we will help route you to the right solution.

What to send us

Photos of the damage

Wide aisle photo, full upright, base plate, anchors, and close-up damage.

Rack details if available

Rack brand, upright profile, beam elevations, and frame measurements.

Timeline or audit deadline

Tell us whether this is routine, urgent, or tied to a safety or customer audit.

Former FBS reference

Mention any prior FBS Group quote, product, repair, or project history if you have it.

FBS Group is now Elite Rackz
How to get support

A simple path for former FBS Group customers.

You do not need to know the exact product or repair path before reaching out. Send what you have, tell us what changed, and Elite Rackz will help identify the next step.

1

Tell us your history

Mention that you are a former FBS Group customer and include any prior project, quote, or repair details you have.

2

Send current photos

If there is damage, send photos of the upright, base plate, anchors, surrounding bay, and rack location.

3

Get the right recommendation

Elite Rackz can review whether the next step is a repair kit, inspection, emergency support, replacement, or guarding.

4

Move forward with documentation

Ask about stamped calculations, repair documentation, load capacity support, and close-out records when the project requires them.

Elite Rackz capabilities

Continuity from FBS, plus emergency and manufacturing advantages.

Elite Rackz combines pallet rack repair experience with in-house Made in USA manufacturing, stamped documentation support, and a 48-hour emergency rack repair path for qualifying critical damage.

That means former FBS Group customers can continue getting support while gaining access to a broader Elite Rackz service path.

Manufacturing

Made in USA

Manufactured in South Chicago Heights, IL, with in-house production control.

Emergency

48-hour path

Emergency repair support for qualifying critical rack damage and urgent timelines.

Engineering

Stamped calcs

Stamped engineering calculations and repair documentation available for qualifying projects.

Protection

Repair + guarding

Repair damaged rack and reduce repeat forklift impact with column and end-of-aisle guards.

Need help with an FBS Group repair or past project?

Call Elite Rackz or send your project information, photos, and timeline.

Call (708) 980-2936
Who this page is for

Built for teams who knew FBS Group and need a clear next step.

This page is for customers, facility teams, and purchasing departments looking for service continuity after the FBS Group acquisition.

Operations

Warehouse operations

Teams managing rack damage, downtime, aisle access, and internal repair approvals.

Safety

EHS and safety

Teams that need documentation, inspection support, repair records, and audit-ready next steps.

Maintenance

Facilities and maintenance

Teams responsible for rack repair planning, installation access, and recurring impact damage.

Procurement

Purchasing teams

Buyers looking for the correct contact, updated support path, and repair quote process.

Frequently asked questions

FBS Group support questions.

Common questions from former FBS Group customers looking for pallet rack repair support through Elite Rackz.

What happened to FBS Group pallet rack repair?

FBS Group was acquired by Elite Rackz in June 2025. Former FBS customers can contact Elite Rackz for pallet rack repair, rack inspections, guarding, emergency support, and documentation.

Can Elite Rackz support a past FBS Group repair or project?

Yes. Send any prior FBS Group information you have, along with current rack photos and facility details. Elite Rackz can review the situation and recommend the correct next step.

Who should former FBS customers contact?

Call Elite Rackz at (708) 980-2936 or email David@eliterackz.com. Include photos, project history, rack details, and timeline if available.

Does Elite Rackz offer emergency rack repair?

Yes. Elite Rackz offers a 48-hour emergency rack repair path for qualifying critical rack damage. Availability depends on location, site conditions, damage type, and whether the repair qualifies.

Can Elite Rackz help with repair vs. replacement decisions?

Yes. Elite Rackz can help review whether engineered rack repair, full replacement, emergency support, or added guarding is the right next step based on the rack condition and documentation needs.
FBS customer support

Ready to continue with Elite Rackz?

Send your rack photos, prior FBS information, project details, or repair needs. Elite Rackz will help you identify the correct support path.

Talk to Elite Rackz

(708) 980-2936

Or email project details and photos directly to David.